What we collect
- GibbsCAM collects a minimal amount of personal data consistent with its normal conduct of business. Examples include, but are not limited to:
- Full Name
- Company affiliation
- Telephone numbers
- E-mail addresses
- Miscellaneous notes that facilitate business communication
- In addition, GibbsCAM tracks your activity on our web sites and details of when communications between you and a GibbsCAM representative are sent or received.
- The content of some communications, such as emails, are retained.
Where we get it from
GibbsCAM obtains personally identifiable information from the following sources:
- Registration forms on our web sites.
- Personal contact with a GibbsCAM representative–including through the exchange of business cards.
- Trade show attendance lists.
- Other marketing lists.
When information from sources 3 and 4 are retained, you will receive an email notification and have correction or removal rights, as described below.
How it is used
- GibbsCAM uses personally identifiable information for the normal conduct of its business with your organization.
- GibbsCAM may also use it for direct marketing purposes and to evaluate the effectiveness of its product offerings.
- You may choose not to receive direct marketing materials from GibbsCAM.
- You may not exclude yourself from routine business transactions, such as notification that a maintenance contract is about to expire or acknowledgment of a case submission, etc.
Who is it shared with
GibbsCAM may share some of your personally identifiable information with the following types of organizations for the routine conduct of its business only:
- Bulk mailing
- Credit card processing
- Marketing management (e.g. Act-On)
These businesses are only authorized to use the information provided by GibbsCAM for the specified service. GibbsCAM does not authorize third parties to use the information for any other purpose. GibbsCAM does not sell personal information to any other organization.
Correcting your data
You have the right to request a copy of your personal information on GibbsCAM’s systems. To do so, please contact us.
Removing your data
You have the right to have all personal data that is not linked to a business transaction, including communication records, removed from GibbsCAM’s systems. Examples of business transactions include, but are not limited to:
- Support requests
- Information not directly needed for the business transaction will be removed.
- After a removal request, no new transactions using your personal information that has to be retained because it is part of a business transaction, will be processed by GibbsCAM.
- Archived personal information may not be removed, but will only be used in such a way that renders it anonymous.
- Your right of removal will be forwarded to any third parties, acting on GibbsCAM’s behalf, that might have retained your personal information.
- In order to have your information removed, please contact us.